Due to Covid-19, we are currently not accepting any returns or exchanges under any circumstances to avoid cross contamination that may occur during the return process. As a small business, we cannot afford to put anyone at risk. We want our lovely shoppers to be happy with their purchases and we will do our best to accommodate everyone. If you have any questions, please email us.
All sale items are FINAL SALE.
We are not liable for any lost, stolen packages or packages damaged due to carrier. Please contract your local post office to file a claim: https://www.usps.com/help/claims.htm
We are not responsible for orders shipped to the incorrect address due to customer error. Please carefully check your order has the correct information before completing during checkout.
If you notice a discrepancy on your order already placed, please email us immediately so that we can adjust accordingly on our end. We process orders pretty quickly so please make sure to contact us immediately.
If you received the incorrect item, missing an item or an item is defective, please email us and we would be happy to resolve this issue.
If you have any questions about sizing and measurements, please contact us and we would be happy to assist you in finding the right size.
Contact info.: firstname.lastname@example.org
We will respond within 48 hours during business hours (Monday-Friday 8am-6pm PST).
Thank you for your continuous support.